Terms of service
Updated November 12, 2026. Revised contractual provisions apply to new contracts from this date. Existing contracts change only following the required notice and any consent required by law.
Who operates PageCaptain
Anemo Adrian Czarnoleski, ul. Zielonogórska 7/42, 41-218 Sosnowiec, Poland. NIP: PL6443545500. Contact us at contact@pagecaptain.dev.
Using PageCaptain
PageCaptain helps you plan, generate, edit and publish websites. You must be at least 18 and authorised to act for any business you represent. Keep your login secure and provide accurate account information. Contact us promptly if you believe someone else has accessed your account.
Accounts, plans and charges
Creating an account does not start a paid subscription. Monthly and annual subscriptions are available through Stripe Checkout. Optional one-time credit packs cost $3 for 1,000 credits, $10 for 5,000, or $18 for 10,000, including applicable tax. Purchased credits do not expire and require an active subscription to use; plan credits are consumed first. Credits have no cash value. Statutory withdrawal rights still apply. Any purchase requires your express agreement to its price, applicable taxes, renewal and cancellation conditions before charges begin. There are no automatic AI overage charges.
Your Account page shows your website, image-storage and AI allowances. AI planning, generation and changes consume the allowance; manual editing and viewing saved work remain available when it is exhausted. Allowances are not cash and cannot be redeemed for money. New subscriptions cost $23 per month or $216 per year paid upfront ($18 per month equivalent), including applicable tax. The monthly plan includes 8,000 AI credits per paid month; the annual plan includes 96,000 credits upfront for the paid year. Signing up does not grant free AI usage. The plan allowance renews after successful payment for the next billing period. Unused plan credits expire at the end of the paid month or year and do not roll over. At the current conversion, one credit represents $0.001 of metered AI usage. Credits may be reserved for requests in progress; unused reservations are returned after settlement. Contact support about unresolved holds. You can cancel subscription renewal through Account. AI access ends when the paid period expires; public hosting has a 30-day grace period before it stops. Website retention and deletion follow the subscription-retention policy below. Refunds and payment disputes may pause AI access pending review. We will notify you of material changes to allowances.
Your material and AI output
You retain your rights in material you supply. You give us permission to store, process and display it, and to pass relevant material to our service providers, as needed to provide your requested features. Only upload material you have the right to use.
Additional website subscriptions
Optional additional website slots cost $10 per month or $102 per year paid upfront ($8.50 per month equivalent), including applicable tax. Each adds one website place and one publishing place, and renews separately until canceled in Account. Your main paid plan is required; AI credits and image-storage allowances are shared, with no extra credits or domain registration included. Canceling your main plan stops add-on renewals. After a paid slot expires, existing hosting has a 30-day grace period. If published websites exceed the remaining allowance, the most recently published websites stop serving until capacity is restored. Saved content is retained for manual review, not automatically deleted. Statutory withdrawal and refund rights remain unchanged.
Subscription reminders and website retention
We send subscription reminders approximately 14 and 7 days before the paid period ends. When renewal is scheduled, Stripe attempts to charge your saved payment method automatically. If payment is not confirmed, AI access stops when the paid period ends, while existing public hosting continues for 30 days. We send an expiry notice and a final retention warning. Non-payment never triggers automatic deletion. After the grace period, an administrator reviews the account and must explicitly approve any website deletion. Website pages, drafts, blog content, enquiries and associated uploads may then be permanently deleted, but never before 30 days after the paid period ends, 30 days after our retention notice and 7 days after the final warning. Request a support-assisted export or renew before deletion. Failed notices, unresolved payments, legal holds or recovery work can delay deletion; they do not extend paid AI access. Registrar-owned domains, your login, unused purchased credits and required billing records are excluded from website cleanup. Recovery archives expire on their usual schedule. This retention policy applies to subscriptions purchased under these terms; existing subscriptions are not silently enrolled.
Consumer withdrawal and cancellation
You can submit your withdrawal using our online withdrawal function, also linked in the footer and Account. Review your statement, then choose “Confirm withdrawal”. We record the submission time and send an email confirmation. If you cannot sign in, you may use email or post instead.
If you are an EU/EEA consumer, you can withdraw from your initial subscription contract within 14 days of entering it, without giving a reason. Applicable protections also extend to qualifying Polish sole traders when the contract is not professional in character for their business. Canceling renewal in Account and exercising this withdrawal right are different: to withdraw, email contact@pagecaptain.dev or write to our address above before the deadline. No special form is required. You can say: "I withdraw from my PageCaptain subscription purchased on [date], under account [email]. My name is [name]."
We refund payments covered by a valid withdrawal without undue delay, within 14 days of receiving the notice, using the original payment method unless you agree otherwise, without a refund fee. For this initial withdrawal period, we do not deduct a fee for service already used. Starting to use PageCaptain does not by itself waive your withdrawal right. After withdrawal, paid access ends; you can request an export of your content through support. Other mandatory local cancellation and refund rights remain unaffected.
Service requirements and complaints
You need an internet connection and a current browser with JavaScript and necessary cookies enabled. PageCaptain includes AI planning and editing, stored website pages, publishing, enquiry handling and the allowances shown before purchase. We provide necessary security and service updates during the subscription. If the service is not supplied or does not conform to the contract, contact support with your account email and a description of the problem. Consumers retain statutory rights to have the service brought into conformity and, where applicable, a price reduction or termination and refund. We respond to consumer complaints within 14 days. No provision here removes these remedies.
Visitor and customer data
Our data processing agreement is incorporated into these terms when we process personal data on your behalf. You remain responsible for your own visitor notices and lawful instructions.
AI output can be inaccurate, incomplete or similar to other output. Review facts, prices, claims, images, links and legal requirements before publishing. We do not guarantee originality, search rankings, sales or an error-free design. You decide whether to publish. Keep a separate copy of important original material.
Acceptable use and content responsibility
Our acceptable-use policy forms part of these terms and applies to drafts, uploads, PageCaptain subdomains and connected domains. You are responsible for your content, rights to publish it, visitor notices and services you offer. You must review AI output before publishing. We provide website tools and hosting; we do not endorse customer content.
We may review reported content and investigate suspected violations. We may restrict specific content, unpublish a website or suspend an account where reasonably necessary to address a policy violation, unlawful activity or a binding legal requirement. We consider the severity, context and available evidence. We will explain a restriction and how to contest it unless prohibited by law or doing so would compromise security or an investigation. Report content or challenge a decision at contact@pagecaptain.dev.
Availability and support
The service may be interrupted for maintenance or provider failures. Report problems to contact@pagecaptain.dev. We may restrict activity that threatens security, breaks these terms or exceeds an allowance, and will explain the restriction where reasonably possible.
Ending access
You can stop using the service and request account closure through support. We may suspend accounts for serious misuse or legal requirements as described above. Planned permanent discontinuation is governed by the following provisions.
Planned discontinuation
We may discontinue PageCaptain for a genuine business reason, including where continued operation is no longer commercially viable. For a planned permanent closure, we will give at least 60 days’ notice to your account email and through the service, stating the hosting end date, retrieval deadline and support contact. We will stop renewals that would charge for service beyond the hosting end date. If a binding legal requirement, insolvency process or emergency outside our reasonable control prevents that notice period, we will give as much notice and retrieval assistance as reasonably possible. This does not remove statutory rights or liability for our own breach.
Prepayments on closure
If we permanently discontinue your paid service before the prepaid period ends, we will refund the proportion of subscription fees attributable to the remaining unused time. We will also refund unused purchased credit-pack balances in proportion to the price actually paid for those credits, excluding amounts already refunded. Included plan credits do not create a separate refund in addition to the subscription refund. We will not rely on “credits have no cash value” to deny these closure refunds. We will make refunds without undue delay and within any applicable legal deadline. In a formal insolvency, claims and distributions are governed by the applicable insolvency rules; these terms do not cancel those claims.
Retrieving and moving your website
You may request a copy of your website content and customer data from contact@pagecaptain.dev after ownership verification, without an export fee. For planned closure, we will provide a reasonable retrieval opportunity during the notice period and for at least 30 days after hosting ends, subject to binding legal or insolvency requirements. We will supply retained content in commonly used, machine-readable formats. Exports are currently arranged through support, not a self-service download button. A static HTML copy, where supplied, is not a transfer of the PageCaptain application: AI editing, the hosted CMS, forms, enquiry delivery, authentication and other server-backed features need replacement services on a new host. External assets and third-party licences may also need attention. You choose and pay for replacement hosting; we do not promise a managed migration or an identical functioning service elsewhere. These limitations do not restrict mandatory content-retrieval rights.
Domains and third-party services
Custom domains purchased through our domain-purchase flow are registered with the registrar identified at checkout, under that registrar’s separate agreement. PageCaptain is not the domain registrar. Keep access to the registrar account and maintain renewal payments and registrant verification. Closing PageCaptain does not itself cancel a separately registered domain: you can change its DNS to another host, or request a registrar transfer subject to the registrar’s rules. Domain registration does not include continued PageCaptain hosting. Free PageCaptain subdomains depend on our service and cannot be transferred to another provider. Registrar charges, renewals and registrar-provided email are separate from your PageCaptain subscription. We remain responsible for our own contractual obligations and do not exclude liability that the law makes ours.
Business-customer liability
This paragraph applies only to business customers who are not entitled to consumer or equivalent statutory protections for this contract. To the extent permitted by law, our aggregate contractual liability arising from the service is limited to the greater of USD 100 and the PageCaptain service fees you paid during the 12 months preceding the event giving rise to the claim. Within the same limits of applicable law, we exclude claims for lost profits, lost anticipated revenue and indirect consequential loss. These limits do not apply to intentional misconduct, gross negligence, death or personal injury, refund or data-return obligations expressly stated in these terms, or any liability that cannot lawfully be limited, including mandatory data-protection liability. They do not limit consumers’ remedies or the equivalent protections available to qualifying sole traders.
Your legal rights
Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded. Polish law applies, without depriving consumers of mandatory protections available under the law that otherwise applies to them. Contact us to raise a complaint; this does not limit any right to seek help from a competent authority or court.
Changes
We will give notice of material changes. Changes to subscription prices or renewal conditions will be communicated before they apply to your renewal.